Refunds & Cancellation

Last updated 16 October 2026

Cancel any time

Orbit is a monthly subscription with no minimum term. To cancel, open Orbit, go to Settings, then Orbit account, and choose Cancel subscription. You can also cancel from Manage billing on the same screen.

• Orbit keeps working until the end of the month you've paid for.
• You won't be charged again.
• Changed your mind? Resume before your paid month runs out and nothing changes, including your launch price.

Refunds

We don't refund part months or unused time when you cancel. We do give refunds when:

• You cancel within your 14-day right to cancel (below).
• Orbit doesn't work as described and we can't fix it.
• We've charged you by mistake.
• We stop offering Orbit before your paid month is up.

If something's gone wrong that isn't on this list, email us anyway. We'll look at it.

Your 14-day right to cancel

If you're a consumer in the UK or EU, the law normally lets you cancel something you buy online within 14 days, for a full refund.

Orbit is digital content that starts as soon as you subscribe, so the right works like this:

• Haven't started using it yet? If you subscribed in the last 14 days and haven't yet used Orbit with your subscription, cancel and we'll refund you in full.
• Already using it? If you agreed when you subscribed that Orbit could start straight away, and that you'd lose the right to cancel once it did, the 14-day right ends once Orbit has unlocked on your computer and you've started using it. If you didn't agree to that, you can still cancel within the 14 days for a full refund.

Either way, you can cancel any time so you're not charged again.

This applies to your first payment. Monthly renewals don't start a new 14-day period.

If Orbit isn't working

Orbit has to be as described, of satisfactory quality and fit for purpose. If it isn't, tell us and we'll fix it. If we can't fix it in a reasonable time, we'll refund some or all of what you paid for that month. These are your legal rights, and nothing on this page takes them away.

How to ask for a refund

Email declan@superorbit.app from the email address you use for Orbit, and tell us what happened. We refund to the card or account you paid with, within 14 days of agreeing the refund.

Your AI plans

Your Claude and SuperGrok plans are separate subscriptions with Anthropic and xAI. Cancelling Orbit doesn't cancel them, and we can't refund them. Cancel or ask for refunds on those plans with the company you pay.

Contact

SUPERORBIT LTD, 2 South Harbour Street, Ayr KA7 1HZ. declan@superorbit.app. The full terms are in our Terms of Service.

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